Legal

Privacy Policy

Effective November 12, 2026 · LYLY is a product of Half Brain Solutions · info@halfbrainsolutions.com

LYLY is in early access. This policy covers how we collect, use, and protect your information while you use her — including the parts that make her different from a regular app: voice, business data, and the tools she connects to.

Who We Are

LYLY is built and operated by Half Brain Solutions ("HBS," "we," "us," "our"), with teams in JVC, Dubai, UAE; Abilene, Texas, US; and Quezon City, Philippines. This policy applies to anyone who uses LYLY, regardless of which country you or your business are in.

Information We Collect

Account information — your name, email, phone number, company name, and role.
Business data you connect — the information LYLY needs to build your AI Operating System: sales and revenue figures, team and task data, client records, marketing performance, and cash position. You choose what she can see.
Voice data — when you talk to LYLY, your speech is converted to text for processing, and her spoken replies are generated from text. See "Voice Processing" below for the tools involved and what is and isn't kept.
Usage data — how you use LYLY (pages visited, features used, voice minutes used, approvals given) so we can run your account and enforce plan limits.

How We Use Your Information

We use your information to operate LYLY: to build and maintain your AI Operating System, generate the briefings and recommendations she gives you, carry out the actions you approve inside your connected tools, answer you by voice or text, and bill you correctly for your plan and any usage above it.

The Approval Loop

LYLY works on a Propose → Approve → Do → Report model. Anything involving money, people, clients, or external parties requires your explicit "yes" first, by default. You control which routine or recurring tasks she can handle without asking each time. This policy doesn't change that control — it only covers how your data is handled once you've given it to her.

Voice Processing

LYLY's voice features use two separate tools: speech-to-text processing (turning what you say into text LYLY can act on) and text-to-speech generation (turning her replies into spoken audio). We do not use your voice to train any AI model, ours or a third party's. Transcripts of what you say are kept as part of your account's activity so LYLY can reference past conversations; we aim to avoid retaining raw audio recordings any longer than needed to generate the transcript and the reply. If we change which voice-processing provider we use, we'll update this section.

AI Processing & No Training on Your Data

LYLY's reasoning is powered by a third-party large language model provider (currently Anthropic). Your business data, conversations, and voice transcripts are sent to that provider only to generate your answers and actions — never to train their models or ours. Your data stays private to your account and is not used to improve LYLY for other customers.

Third-Party Tools You Connect

LYLY can connect to tools you already use — for example Google Workspace (Gmail, Calendar, Sheets), Slack, Asana, Monday.com, or GoHighLevel — but only the ones you explicitly authorize. We access only the data needed to carry out the specific task you've approved, and you can disconnect any tool at any time from your account settings.

Data Sharing and Disclosure

We do not sell your data. We share information only with: service providers who help us run LYLY (hosting, AI processing, voice processing), under confidentiality obligations; and when required by law, regulation, or legal process.

Data Storage and Security

We store your information using appropriate technical and organizational safeguards, with access limited to authorized personnel. No method of transmission or storage is completely secure, so we can't guarantee absolute security, but we work to protect your data at every step.

Data Retention and Deletion

We keep your information for as long as your account is active, or as needed to provide LYLY to you. You can request deletion of your data at any time by contacting us; once deleted, we remove it from active systems within a reasonable period, except where we're required to retain certain records by law.

Your Rights

If you're in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173), including the right to be informed of how your data is processed, to access it, to correct it, and to object to processing or request deletion. Customers in other countries have equivalent rights under their local privacy laws. To exercise any of these, contact us at support@halfbrainsolutions.com.

International Data Transfers

Because LYLY operates across the Philippines, the United States, and the UAE, your information may be processed in a country other than the one you're in. Wherever your data is processed, we apply the same protections described in this policy.

Children's Privacy

LYLY is built for business owners and is not directed at, or intended for use by, anyone under 18.

Changes to This Policy

We may update this policy as LYLY changes — for example, if we change a voice-processing provider or add new integrations. We'll update the effective date above when we do. Continuing to use LYLY after an update means you accept the revised policy.

Early access notice: LYLY is under active development. Some features described on our site may still be rolling out. This policy will be reviewed and updated as those features go live.

For questions about this policy, contact us at info@halfbrainsolutions.com