These terms cover what you can expect from LYLY, what we expect from you, and how billing, cancellation, and liability work. They're written for an AI product that talks, acts on your approval, and bills based on usage — not copied from a generic template.

1. Acceptance of Terms

By creating an account or using LYLY, you agree to these Terms & Conditions and our Privacy Policy. If you're agreeing on behalf of a company, you confirm you have the authority to bind that company to these terms.

2. What LYLY Is

LYLY is an AI COO: she builds an AI Operating System for your business, talks with you by voice or text, proposes actions, and — once you approve — carries them out inside the tools you've connected, then reports back on what she did. LYLY is in early access. Features described on our site may still be rolling out, and functionality may change as the product develops.

3. Eligibility

LYLY is built for business owners and is not intended for anyone under 18. You're responsible for making sure anyone on your team who uses LYLY on your account is authorized to do so.

4. Your Account

You're responsible for keeping your login credentials secure and for all activity under your account. You agree to give LYLY accurate information about your business so she can do her job properly — decisions and actions she takes are only as good as the information and approvals you give her.

5. The Approval Loop

LYLY proposes, you approve, she does the work, and she reports back. You control which trust level applies to each type of task — "ask first," "do, then tell," or "handle it" for routine items you've already approved. You are responsible for anything LYLY does under an approval or trust level you've set. If you give her a standing approval to handle a category of task, you're accepting the outcomes of that category going forward until you change the setting.

6. Plans, Billing, and Your Saved Payment Method

LYLY's plans are billed monthly or yearly as shown at checkout. Where a plan includes an introductory first-month price, your subscription automatically continues at the plan's regular price from the second billing cycle onward, charged to the payment method you saved at signup, unless you cancel first.

Plan	First month	Then, monthly	Overage
Ask	$48	$88	$24 per extra 60 voice minutes
Brief	—	$188	$24 per extra 60 voice minutes
Act	—	$388	$24 per extra 60 voice minutes

Each plan includes a hard cap on voice minutes and text answers; if you go over, we charge the saved payment method on file for the overage rather than cutting you off mid-task. You will never be charged more than your plan's stated rate for usage within that plan. Prices are listed in USD unless stated otherwise at checkout.

7. Cancellation and Refunds

You can cancel your subscription at any time from your account settings; cancellation takes effect at the end of your current billing period, and you keep access until then. We don't provide refunds for partial months or unused voice minutes, except where required by law or where we've made a billing error on our end — contact support@halfbrainsolutions.com if you believe you were charged incorrectly.

8. AI Limitations

LYLY is an AI system and can make mistakes, misunderstand instructions, or produce inaccurate output. She does not provide legal, financial, medical, or professional advice, and her recommendations should be reviewed by you before you rely on them for significant decisions. You are responsible for verifying anything LYLY tells you before acting on it outside the approval loop.

9. Third-Party Tools You Connect

LYLY can connect to services you already use, such as Google Workspace, Slack, Asana, Monday.com, or GoHighLevel. Your use of those services remains subject to their own terms. We're not responsible for outages, data loss, or changes made by those third-party providers that affect LYLY's ability to work with them.

10. Intellectual Property

Half Brain Solutions owns LYLY, including her software, designs, and underlying systems. You own the business data you provide to LYLY. We don't claim ownership of your data, and as described in our Privacy Policy, we don't use it to train AI models.

11. Confidentiality

We treat the business information you share with LYLY as confidential and only use it to operate the product for you, as described in our Privacy Policy. Please keep your own account credentials confidential as well.

12. Suspension and Termination

We may suspend or terminate your access if you violate these terms, misuse LYLY, or fail to pay for your subscription. You may stop using LYLY and cancel your subscription at any time.

13. Limitation of Liability

To the extent permitted by law, Half Brain Solutions is not liable for indirect, incidental, or consequential damages arising from your use of LYLY, including decisions made based on her output or actions taken under an approval you gave her. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.

14. Changes to These Terms

We may update these terms as LYLY changes. We'll update the effective date above when we do, and continuing to use LYLY after an update means you accept the revised terms.

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For questions about these terms, contact us at info@halfbrainsolutions.com